Conflict Resolution Procedure

For purposes of this policy, a complaint is defined as a serious issue, dispute, or concern raised by an employee regarding the application, meaning, or interpretation of the school policies as they affect an employee’s work activity or their dismissal from employment. The resolution procedure follows progressive steps in the school’s authority structure, beginning with the first level of supervision and rising ultimately to the Head of School, who is the final authority.

An employee with a complaint as defined above should follow the open-door policy. It is anticipated that in this Christian school environment, such issues will be handled expeditiously and with grace and discretion by all parties involved.