Open-Door Policy

Misunderstandings or conflicts can arise in any organization. The best way to clear up any misunderstanding is to talk it over with the people who have the authority to do something about the problem. For this reason, Trinity has an open-door policy. If employees have an issue that they want to bring to management’s attention, this issue can be presented informally through this policy.

The open-door policy means that employees may speak to any member of management they think is best equipped to help with the particular concern. No doors are closed, but whenever possible, employees should go to their immediate supervisor. This is usually the best way to seek resolution of problems and is a matter of professional courtesy. If, however, the issue is not resolved or an employee is not comfortable discussing the issue with the supervisor, or if the supervisor is the problem, the employee is encouraged to bring the concern to the next level of management and/or the Human Resource representative.