Relationships with Trinity School Constituents and Partners

The constituency and partners of Trinity School include but are not limited to any student, family member, staff/faculty member, Board member, volunteer, vendor, individual, or group that interacts with or has any interest in or involvement with the school.

Impressions are constantly formed and changed by every contact people have with the school. Every time constituents hear or see anything having to do with Trinity School, it strengthens or changes their perception of the school.

When people give their time, money or talents to Trinity, they have great expectations of the school. It is up to each employee to fulfill these expectations and to build a lasting good impression. Employees must consider the quality and professionalism of every aspect of what is said and done. The school’s reputation is central to the future of Trinity employees.

Internal problems should be discussed with management, not with constituents/partners. At one time or another, employees may become frustrated as a result of school-related issues. These issues may result from a period of turnover or administrative backlog, or simply because of human error. However, when employees communicate any of these difficulties outside of regular employee relationships, the credibility of the school can be put into question.

Responsibility for Student Behavior

It is the responsibility of all faculty and staff to actively supervise the behavior and deportment of all students. This pertains not only to the student groups for which a faculty member has direct responsibility, but also to any student at any time. Faculty or staff who notice conduct not becoming to a Trinity School student have the responsibility to correct the student.

The 24-Hour Rule

At the very least, employees should return phone calls and emails within 24 hours of receiving them.